Token/Queue Management System
Efficiently manage customer flow and service order with our robust token system.
Overview
Our Token/Queue Management System is designed to streamline daily operations at Akshaya Centers. By issuing tokens to customers, staff can ensure fair, organized, and efficient service delivery. The system supports calling customers by token number or order, reducing wait times and improving satisfaction.
Key Benefits
- Automated token issuance and tracking
- Separate views for new, ongoing, completed, and cancelled tokens
- Staff can call customers by token number or order
- Reduces confusion and crowding at the center
- Enhances transparency and accountability
How It Works
- Customer receives a token upon arrival or online booking.
- Staff monitor the token dashboard for new and ongoing tokens.
- Customers are called in order, and their status is updated in real-time.
- Completed and cancelled tokens are logged for reporting and auditing.
Frequently Asked Questions
- Can tokens be managed for multiple services?
- Yes, the system supports tokens for all available services at the center.
- Is the token system integrated with reporting?
- All token activity is logged and available in detailed reports.