Customer Wallet System
Accept advance payments, track wallet transactions, and manage refunds or cancellations.
Overview
The Customer Wallet System allows Akshaya Centers to receive advance payments from customers, record payment methods, and track all wallet transactions (credits and debits). Funds can be manually withdrawn for refunds or cancellations, ensuring smooth and accountable financial operations.
Key Benefits
- Accept advance payments by cash, Google Pay, Paytm, PhonePe, etc.
- Full transaction history with date, amount, and method
- Manual withdrawal for refunds or cancellations
- Improved customer experience and trust
- All wallet activity is logged for auditing
How It Works
- Customer makes an advance payment, recorded in the wallet
- All credits and debits are tracked with date and method
- Staff can withdraw funds for refunds or cancellations
- All transactions are logged and auditable
Frequently Asked Questions
- Can I refund money to a customer’s wallet?
- Yes, refunds can be processed directly to the wallet or withdrawn in cash/digital payment.
- Are wallet transactions secure?
- Yes, all wallet activity is logged and access-controlled.