Work/Task Management
Log, monitor, and resolve all pending and completed works for full accountability.
Overview
Work/Task Management helps staff and admins track all operational or customer-related tasks. With clear status updates and easy resolution, nothing is missed and workflow efficiency is maximized.
Key Benefits
- Centralized log for all work items
- Status tracking: pending, resolved
- Quickly mark tasks as resolved or pending
- Improves accountability and workflow
- All work activity is logged for reporting
How It Works
- Staff or admin logs a new work item
- Status is tracked and updated as work progresses
- Resolved works are archived for future reference
- Reports provide insight into work trends and completion rates
Frequently Asked Questions
- Can I assign work to specific staff?
- Yes, work items can be assigned and tracked by staff member.
- Are all work items logged?
- Yes, every work item and its resolution are logged for auditing and reporting.